Privacy Policy

Privacy Policy

Effective Date: September 7, 2026
Last Updated: September 7, 2026

Caring Compass Travel Agency, LLC (“Caring Compass Travel Agency,” “Caring Compass,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how Caring Compass Travel Agency collects, uses, shares, and protects personal information when you visit www.caringcompasstravel.com (the “Website”), contact us, request travel services, complete a form or questionnaire, schedule a consultation, communicate with us, or otherwise use our services.

Because Caring Compass Travel Agency uses third-party technology and travel suppliers to provide travel planning and booking services, your information may be collected, processed, stored, or transmitted through those third-party services as described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Caring Compass Travel Agency and the services you request.

Information You Provide Directly

You may voluntarily provide personal information when you:

• Contact us
• Request travel information
• Request a quote or proposal
• Complete a travel questionnaire or form
• Schedule a consultation
• Become a client
• Request travel planning services
• Make or authorize a reservation or payment
• Communicate with us by email, telephone, text message, or other communication methods
• Access or use client travel information
• Participate in promotions, surveys, or other activities we may offer

Depending on the services you request, information may include:

• First and last name
• Mailing address
• Email address
• Telephone or mobile phone number
• Travel dates
• Preferred destinations
• Travel preferences and interests
• Number of travelers
• Traveler ages or dates of birth when required for travel arrangements
• Passport or other travel-document information when necessary to arrange or manage travel
• Emergency contact information
• Airline, cruise line, hotel, or other loyalty-program information
• Accessibility or mobility requirements
• Dietary preferences or restrictions
• Travel-related preferences
• Booking and reservation information
• Information contained in travel questionnaires or forms
• Information provided during consultations
• Information contained in correspondence with us
• Payment authorization information
• Other information you voluntarily provide in connection with requested travel services

If you provide personal information about another traveler, you should have appropriate authorization to provide that information to us.

2. Information Collected Through Tern

Caring Compass Travel Agency uses Tern as a third-party travel technology platform to help us manage client relationships, travel planning, itineraries, proposals, forms, documents, communications, and other travel-related services.

Information you provide to Caring Compass Travel Agency may be entered into, collected through, processed by, or stored within Tern.

Depending on the services you request, information maintained through Tern may include:

• Name and contact information
• Travel preferences
• Travel dates
• Destination information
• Dietary preferences and restrictions
• Accessibility and accommodation information
• Emergency contact information
• Passport and travel-document information
• Travel itineraries
• Booking and reservation information
• Travel documents
• Trip-related communications
• Information submitted through forms
• Other information necessary to plan and manage your travel

Tern provides traveler accounts and access controls for certain client-facing information. Because travel itineraries may contain sensitive information such as passport information and confirmation numbers, authenticated access may be required for certain traveler functions.

Tern states that information transmitted through its platform is protected using encryption and that sensitive information, including passport details, receives additional encryption protections.

Tern is an independent third-party service provider and maintains its own privacy and security practices. Information processed through Tern may therefore also be subject to Tern’s applicable policies and practices.

3. Information Collected Automatically

When you visit our Website, certain information may be collected automatically by our Website, hosting provider, security services, analytics services, cookies, or similar technologies.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Links clicked
• Date and time of visits
• Referring website
• Approximate location derived from IP address
• Website usage information
• Information about how you interact with the Website

This information may be used to operate, maintain, secure, analyze, troubleshoot, and improve our Website and services.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies, including pixels, tags, scripts, and local storage.

Cookies may be used to:

• Operate the Website
• Provide necessary functionality
• Maintain security
• Remember preferences
• Understand Website usage
• Measure Website performance
• Improve the Website
• Support third-party functionality
• Measure marketing or advertising performance, where applicable

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You may also be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

Third-party services integrated with our Website may also use cookies or similar technologies according to their own privacy policies.

5. How We Use Personal Information

We may use personal information for purposes including:

• Providing travel planning services
• Researching travel options
• Preparing travel proposals and quotations
• Making and managing reservations
• Coordinating cruises, flights, hotels, resorts, tours, transportation, and other travel services
• Communicating with clients
• Managing client relationships
• Creating and managing itineraries
• Providing travel documents
• Coordinating payments and payment authorizations
• Responding to questions and requests
• Scheduling consultations
• Providing customer service
• Sending requested information
• Sending travel confirmations and updates
• Sending marketing and promotional communications where permitted
• Maintaining and improving our Website
• Improving our services
• Preventing fraud and unauthorized activity
• Protecting our business, clients, Website, and systems
• Complying with legal obligations
• Establishing, exercising, or defending legal claims
• Enforcing agreements and policies
• Fulfilling purposes disclosed at the time information is collected
• Performing other purposes with your consent

6. Travel Suppliers and Travel Partners

Caring Compass Travel Agency works with travel suppliers and other travel-related companies to arrange the services requested by our clients.

Depending on your itinerary, we may provide personal information to travel suppliers such as:

• Cruise lines
• Airlines
• Hotels and resorts
• Tour operators
• Destination management companies
• Transportation providers
• Travel insurance providers
• Excursion and activity providers
• Other travel suppliers necessary to fulfill your requested arrangements

Information provided to these organizations may be necessary to research, quote, reserve, ticket, manage, or otherwise provide your requested travel services.

Once information is provided directly to a travel supplier, that supplier’s privacy policy and data practices may apply.

We encourage you to review the privacy policies of the travel suppliers involved in your trip.

7. Other Third-Party Service Providers

We may use third-party service providers to help operate our business and provide services to our clients.

These may include providers of:

• Client relationship management
• Travel planning technology
• Website hosting
• Website security
• Scheduling and appointment services
• Email and communications
• Payment processing
• Travel booking technology
• Analytics
• Cloud storage
• Customer support
• Information technology
• Professional services
• Other business functions

These service providers may process personal information on our behalf or as necessary to provide their services.

We seek to use reputable service providers and expect them to protect information appropriately and use it only for authorized purposes.

8. Payment Information

Travel payments may be processed by travel suppliers, payment processors, booking platforms, or other authorized third-party payment providers.

Depending on the transaction, payment authorization information may be processed through Tern or another third-party platform.

Unless specifically stated otherwise when information is collected, Caring Compass Travel Agency does not intend to store complete credit-card numbers or payment-card security codes on its own WordPress Website.

Payment providers and travel suppliers may retain payment information according to their own privacy policies and security practices.

9. Sensitive Personal Information

Travel planning may require clients to voluntarily provide information that may be considered sensitive under applicable privacy laws.

This may include information concerning:

• Accessibility needs
• Mobility requirements
• Dietary restrictions
• Allergies
• Medical or health-related considerations relevant to travel
• Assistance requirements
• Passport and travel-document information
• Other information necessary to arrange appropriate travel services

We use this information only when reasonably necessary to provide or support requested travel services, accommodate your needs, communicate with applicable suppliers, comply with legal requirements, or for other purposes permitted by law.

You should provide only information reasonably necessary for your requested travel services.

10. How We Share Personal Information

We may share or disclose personal information in the following circumstances.

To Provide Travel Services

We may share information with travel suppliers and service providers when necessary to provide the travel services you request.

With Technology Providers

We may share information with technology providers that help us manage our clients, travel arrangements, communications, Website, scheduling, payments, and other business functions.

With Tern

Information may be processed and stored through Tern when we use Tern to manage your client relationship, travel arrangements, itineraries, forms, documents, communications, or related travel services.

With Legal and Government Authorities

We may disclose information when required or reasonably necessary to:

• Comply with applicable law
• Respond to legal process
• Respond to subpoenas or court orders
• Respond to lawful government requests
• Protect our rights or property
• Protect our clients or others
• Prevent fraud or illegal activity
• Address security incidents
• Establish, exercise, or defend legal claims

Business Transactions

If Caring Compass Travel Agency is involved in a merger, acquisition, sale of assets, restructuring, financing, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

11. Information We Do Not Sell

Caring Compass Travel Agency does not sell personal information for monetary consideration and does not sell customer lists.

We may, however, use third-party technology providers and service providers to operate our business and provide requested services.

Third-party websites and services may independently collect information about you through their own websites, applications, cookies, or technologies.

Their collection and use of information is governed by their own privacy policies.

12. Email and Marketing Communications

We may use your contact information to communicate with you about:

• Travel inquiries
• Travel proposals
• Reservations
• Payments
• Travel documents
• Travel updates
• Customer service
• Requested information
• Newsletters
• Travel tips
• Promotions
• Special offers
• Other marketing communications

You may unsubscribe from promotional communications at any time by using the unsubscribe link included in an email or by contacting us.

Unsubscribing from marketing communications will not necessarily stop transactional communications that are necessary to provide services you have requested.

We may use third-party email providers to distribute communications and may receive information about delivery, opens, or link interactions where supported and permitted by applicable law.

13. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including:

• Providing requested travel services
• Managing client relationships
• Maintaining travel and booking records
• Completing transactions
• Resolving disputes
• Enforcing agreements
• Complying with tax, accounting, legal, and regulatory requirements
• Preventing fraud
• Protecting our legitimate business interests

Retention periods vary depending on the type of information, the reason it was collected, the nature of the client relationship, and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law.

Information stored by third-party service providers, including Tern and travel suppliers, may be retained according to their own retention policies and legal obligations.

14. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Because we use third-party platforms to assist with travel services, security protections may also be provided by those third parties.

Tern states that it uses TLS 1.2 or higher for information in transit and AES-256 or higher encryption for information at rest, with additional encryption for certain sensitive fields.

No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

If we become aware of a security incident involving personal information, we will respond and provide notices as required by applicable law.

15. Your Privacy Rights

Depending on your state of residence and whether a particular privacy law applies to Caring Compass Travel Agency, you may have rights concerning your personal information.

Where applicable, these rights may include:

• The right to access personal information
• The right to know what personal information is collected
• The right to know how personal information is used
• The right to know the categories of third parties with whom information is shared
• The right to request correction of inaccurate information
• The right to request deletion of personal information
• The right to obtain a copy of certain personal information
• The right to opt out of the sale of personal information
• The right to opt out of certain targeted advertising
• The right to limit certain uses of sensitive personal information
• The right to opt out of certain profiling or automated decision-making where applicable
• The right to appeal certain privacy decisions
• The right to nondiscrimination for exercising applicable privacy rights

Not every right applies in every state, and applicable exceptions may apply.

For example, we may need to retain certain information to complete a transaction, provide a requested service, comply with legal obligations, prevent fraud, maintain security, or establish or defend legal claims.

16. How to Submit a Privacy Request

You may submit a privacy-related request by contacting:

Caring Compass Travel Agency, LLC
Terre Haute, Indiana
United States

Email: derek@caringcompasstravel.com
Phone: (812) 551-6789

Please include enough information for us to reasonably understand your request and identify the information associated with you.

We may need to verify your identity before completing certain requests.

We will respond to valid privacy requests within the timeframe required by applicable law.

Where applicable law provides an appeal right, you may request that we reconsider a decision regarding your privacy request.

17. California Privacy Rights

If you are a California resident and the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act, applies to Caring Compass Travel Agency, you may have additional privacy rights.

These rights may include:

• The right to know what personal information we collect
• The right to know how we use personal information
• The right to know the categories of sources from which information is collected
• The right to know the categories of third parties with whom information is shared
• The right to access personal information
• The right to request deletion of personal information, subject to applicable exceptions
• The right to request correction of inaccurate personal information
• The right to opt out of the sale or sharing of personal information, where applicable
• The right to limit certain uses of sensitive personal information, where applicable
• The right to nondiscrimination for exercising applicable privacy rights

Caring Compass Travel Agency does not sell personal information for monetary consideration.

If our practices change in a way that constitutes “selling” or “sharing” personal information under California law, we will provide any disclosures and opt-out mechanisms required by applicable law.

California consumers may submit privacy requests using the contact information provided above.

California law includes certain exceptions to consumer privacy rights. We may retain or use information where permitted or required by law.

18. Other State Privacy Rights

A number of states have enacted comprehensive consumer privacy laws that may provide additional rights to their residents when those laws apply to a business.

These laws may include statutes in states such as California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and other states that may enact or amend privacy legislation.

Caring Compass Travel Agency will honor privacy rights and obligations that apply to our business under applicable law.

Because state privacy laws differ in their definitions, applicability thresholds, exemptions, deadlines, and requirements, not every provision applies to every visitor or client.

Nothing in this Privacy Policy is intended to limit a privacy right that cannot legally be limited.

19. Children’s Privacy

Our Website and services are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 for the purpose of operating a child-directed service.

If we learn that we have inadvertently collected personal information directly from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information as required by applicable law.

Travel arrangements may involve children traveling with parents, guardians, or other authorized adults. In those circumstances, information about a child may be provided by a parent, guardian, or other authorized adult for purposes of arranging and managing travel services.

20. Third-Party Websites and Services

Our Website may contain links to or integrations with third-party websites and services, including:

• Travel suppliers
• Cruise lines
• Airlines
• Hotels
• Tour operators
• Booking platforms
• Tern
• Scheduling platforms
• Payment providers
• Social media platforms
• Affiliate partners
• Other travel-related services

These third parties operate independently from Caring Compass Travel Agency and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites and services.

You should review the privacy policy of any third-party website or service before providing personal information.

21. Affiliate and Partner Relationships

Caring Compass Travel Agency may participate in affiliate, referral, advertising, or partner programs.

Some links on our Website may be affiliate or referral links. This means Caring Compass Travel Agency may receive compensation or another benefit if you make a qualifying purchase or take a qualifying action through a link.

Any such relationship does not change the price you pay unless otherwise disclosed.

Third-party affiliate websites and services may collect information directly from you according to their own privacy policies.

22. Do Not Track and Universal Opt-Out Signals

Some browsers and devices provide “Do Not Track” or similar privacy signals.

Because there is not one universally accepted technical standard governing all such signals, our Website may not respond to every browser-based Do Not Track signal.

Where applicable law requires us to recognize a recognized universal opt-out mechanism or privacy signal, we will process that signal in accordance with applicable law and our technical capabilities.

23. International Travel

Caring Compass Travel Agency is based in the United States.

Because travel services frequently involve international destinations and travel suppliers, personal information may be transmitted to or processed by travel suppliers, service providers, or governmental authorities located in other countries when necessary to arrange or provide requested travel services.

Those organizations may be subject to the privacy laws of the countries in which they operate.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Our Website
• Technology
• Data practices
• Third-party service providers
• Applicable laws and regulations
• Business operations

When material changes are made, we may provide notice through our Website, by email, or through another appropriate method when required by applicable law.

The updated Privacy Policy will include a revised effective date.

We encourage you to periodically review this Privacy Policy.

25. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Caring Compass Travel Agency, LLC
Terre Haute, Indiana
United States

Email: derek@caringcompasstravel.com
Phone: (812) 551-6789

For privacy-related requests, please use “Privacy Request” as the subject of your email.

Last Updated: September 7, 2026